I’ve forgotten a password

Click «I don’t remember» link if you’ve forgotten your password to enter your login and choose the domain at the next step. 

Next, depending on the information you entered while signing up, you can choose one of the following methods to restore your password: 

  • Ask Secret Question – after entering the correct answer we will ask you to create a new password;

    Note: you won’t be able to use this option if a secret question has been changed over the last three days.

  • Send to an alternate email address – after entering the correct alternate address you specified while signing up, we will send there a password-reset link;
  • Send to mobile phone – after entering the correct mobile phone you specified while signing up in the format +16363524908 we will send a text message with a verification code to it. After entering this code in the special field, we will ask you to create a new password.
  • Enter forwarding email address – after entering the correct email address you’re forwarding your mail we will send there a password-reset link.

Before creating a new password you will be asked to review your password recovery options. Keep them by clicking Yes or remove by clicking No. Note: you have to review every option in this way. After doing this, click Continue to enter a new password.