Messages from me are marked as spam

Send a message you want to send in *.msg or *.eml format to abuse@corp.mail.ru along with a received error.

To create this message:

Via mail client (The Bat!, Outlook Express, etc.)

  1. Select an original message from the list;
  2. Right-click on it;
  3. Choose Save as;
  4. Enter the file name and select the format: *.msg or *.eml, then browse to a folder on your computer you want to save a message in;
  5. Click Save;
  6. Then, find a message with an error reply;
  7. Open it and copy its contents;
  8. Paste an error reply text in a new message and attach a saved message to it, then send to abuse@corp.mail.ru.

Via web

  1. Find a message with an error reply;
  2. Open it and copy its contents;
  3. Select a message you are unable to send from the Sent folder and open it;
  4. Download it to your computer by clicking More and selecting Save to PC;
  5. Paste an error reply text in a new message and attach a saved message to it, then send to abuse@corp.mail.ru.

We will change spam filters only if a message is not spam and doesn’t contain phrases from spam.